Sea Logistics Operational Key Account Team Leader

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Operational Key Account Team, adding your leadership expertise + skills to the delivery of Operational Excellence + Process Improvements to maximize satisfaction of our Key Customers.Your main goal is to ensure that all Operational Key Account Specialist and Managers are qualified to fulfill the overall operational responsibility for the assigned Key Accounts to maximize satisfaction for our customers.

How you create impact

• Manage the professional development of the Operational Key Account Management Team.
• Responsible for Team performance management and metrics internal.
• Support customer facing activities for Team (KPIs, QBRs, standardization efforts and best practice approach)
• Support the Team members individually and further develop collaboration within the team.
• Foster close coordination, consistency and collaboration with the Operational Key Account Specialist Team, Processes Systems, Sales and other Functional and Business Units.
• Develop and adjust the training plan to ensure that all Operational Key Account Managers are qualified to manage the assigned customer requirements.
• Ensure professional Onboarding or Offboarding of team members.
• Improve internal processes and create a sustainable organizational structure.
• Drive initiatives related to the overall program strategy and is responsible for communication on status and outcomes to internal stakeholders.

What we would like you to bring

What's in it for you

At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.