Event Senior Account Manager/Account Director (m/f/d)

Your role

This position fulfils an important role for Uniplan HK, taking responsibility for being the lead point of client contact and working closely with management and cross-functional teams in shaping client relationships, securing new business, and ensuring high quality delivery.

Client Leadership & Account Management:

• Act as point of contact for all matters related to assigned client projects to ensure the timely and successful delivery of solutions to client needs and objectives
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executives, identify and grow business opportunities with both existing and potential clients

Pitch Leadership & Business Development:

• Lead end to end pitch processes from brief understanding to final proposal delivery
• Follow up with clients regularly to ensure needs are being met and to identify new business opportunities
• Work closely with Head of Accounts in the development of new business strategies and opportunities in alignment with company’s financial objectives
• Ensure projects are delivered with healthy margins and strong financial discipline to maximise efficiency and profitability

Project Oversight & Delivery Excellence:

• Oversee the delivery of projects to ensure client expectations, brand objectives and quality standards are met
• Maintain strong control over budgets, timelines and gross profit (GP)
• Act as escalation point for key issues and ensure smooth project execution

Resource & Team Management:

• Coordinate internal teams and external partners/freelancers across projects
• Contribute to the potential development and scaling of a dedicated team to support business initiatives
• Build good relationships with vendors including freelancers to develop and expand the vendor pool to support project needs and timeline

Your talent

• Min 5+ years of experience in brand experience, events, exhibitions, or integrated agency environments
• Proven experience managing large-scale, complex accounts and high-value projects
• Strong track record in pitch leadership and new business development
• Ability to engage confidently with senior client stakeholders
• Strong understanding of end-to-end project delivery (strategy to execution)
• Excellent communication and leadership skills, with the ability to manage cross-functional teams
• Comfortable working in a fast-paced, international, and multicultural environment
• Fluent in English and Cantonese, Mandarin is a bonus
• Willing to work over time over weekends or public holidays and available to travel if required