Customer Service Officer (5 days)

Our client is a Leading Direct Sales Company mainly inskin care personal care beauty health products they are currently seeking aCustomer Service Officer to join their team.

Customer Service Officer (5 days)

Responsibilities:

• Provide Customer Service to walk-in customers and answer phone enquiry
• Familiar with R4 Plan and ENP system.
• Facilitating the smooth operation of system of membership.
• Encodes the membership registration form in the ENP system.
• Ensures proper sales invoicing through ENP and manual cash bill for LC/RO/Online application of new members and existing members.
• Ensures receivable payment by members thru cash check credit cards or automatic debits.
• Ensures tallied daily sales report submitted to Finance department.
• Answer customer questions/inquires and provide information on promos procedure and policies.
• Process stock exchange/return in accordance with Company policies.
• Other ad-hoc duties as assigned.

Requirements:

• Diploma or above
• At least 2-3 years relevant experience preferably in the frontline customer service
• Competent in using computer system
• Proficiency in Ms Words Excel and Powerpoint
• Pleasant personality and able to interact well with all levels
• Organize neat and able to work independently
• Uphold professional ethics respect and observe confidentiality requirements

Interested candidates please send your full resume (MS Word document) including employment history present and expected salary and contact telephone number to:Delken GroupLimited Room 1202 CC Wu Building 302-308 Hennessy Road Wanchai HK; email toor contact 2591-1988 or fax to 2591-1222.

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Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1