Under Non-listed Product Business Support team of Operations Department
Handle daily tasks on the trade, settlement and clearing for wide range of non-listed products (bonds; ELI & ELN) and mutual funds
Handle requests and enquiries from salesperson, regulators, auditors, etc
Monitor complicated control exceptions, investigate and coordinate to resolve
Prepare operational documents like procedures, guidelines, etc
Perform control tasks to secure the reliability of day-to-day output
Continuously review the process flow and make or suggest improvements to strengthen the system in managing the process and the operational risk
Resolve operational issues and escalate in accordance with complexity and risk level
Work with unit managers and team lead to incorporate business and regulatory requirements to design process flow and procedures to deliver the support in an efficient and effective manner
Assist unit managers and team lead to identify opportunity of process improvement; analyze, propose and implement improvement measures
Participate in operations development or change initiative
Set out acceptance criteria, test plan and coordinate/conduct user acceptance test on developments
Participate in ad hoc business and system development projects from time to time
Requirements
Degree holder with at least 3 years of relevant experience
Strong knowledge of market practice, market operations, regulations in wide range of non-listed products and familiar with mutual funds handling (order execution to settlement)
High capability to adapt to changing working requirements
Independent, enthusiastic, accountable, logical and systematic thinking
Proficient in MS Excel, MS Word and MS Access
Proficient in Cantonese, English and Mandarin
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Associate, Non-listed Product Business Support, Operations (Ref: 09821-OPSNLPBS-KGI) • Wanchai, HK