Senior Manager, MPF Relationship Management

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities :

• Involve in product planning and regular product assessments. A key driver to materialize product ideas into compelling investment products.
• To be an advocate of revenue maximizer throughout the product generation process.
• Perform administration for key accounts including the following : new account setup, client recordkeeping, client reporting, client billing, terminations and account maintenance.
• Ensure efficient workflow between the various business functions to ensure accurate recording of client data through all stages of processing.
• To handle investment communication for members and employers.
• Work with vendors including external managers / administrators / custodians to support and strengthen managed accounts operations.
• Coordinate larger projects and implementations within the group.
• Play a key role in contributing to the growth and development of our relationships
• Act as an advocate for the clients by participating in departmental and divisional projects which impact clients
• Act as a liaison between clients and Marketing to create and deliver marketing tools to support our programs. creation and implementation of value add programs to support clients
• Participates in team initiatives

Required Qualifications :

When you join our team :

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid