Prestige Insurance Sales Manager II

Retail Distribution – Wealth Sales Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our Wealth Sales Distribution as Prestige Insurance Sales Manager II.

Principal responsibilities

• Lead a team of insurance specialist to execute and proactively implement advanced coaching techniques to motivate and encourage learning and re-enforce application within the work place
• Manage the performance and provide guidance to insurance specialist in the branches, and also responsible for formulating and implementing tactics / strategies
• Monitor and review current sales process in order to improve channel efficiency and customer experience
• Enhance capabilities and professionalism of the managed staff and sales force to improve overall customer satisfaction and sales quality
• Manage the performance and ensure the professionalism and sales quality of team members
• Ensure that all control measures relevant to the job are undertaken to minimize risk exposure of the Bank
• Adhere to all relevant processes and procedures of the Group compliance policy and internal controls

Requirements