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Assistant Vice President, Investment Operations (Operations)

Assistant Vice President, Investment Operations (Operations)

China CITIC Bank International LimitedHong Kong
9 days ago
Job description

Responsibilities

  • Ensure all settlement and corporate actions tasks are timely settled according to client’s instruction and the rules laid down in the Procedure Manual
  • Work closely with stakeholders to ensure high clients service levels
  • Resolve all problematic transactions on operations and proactively work closely with internal & external parties to pre-empt potential service level issues.
  • Ensure all failed trades / un-reconcile items are properly managed and resolved
  • Ensure adhoc projects and supporting duties assigned are satisfactory and promptly aplished
  • Motivate, train and develop staff to achieve high quality services to clients and avoid errors
  • Monitor the productivity and capacity in the team to cope with volume surges
  • Fulfill and adhere to Audit, regulatory and legislative requirements
  • Handle customers’plaints and incidents. Investigate into the dispute cases, provide suggestion and resolution to resolve them
  • Develop Procedure manual or controls for avoid operational risk and finance loss
  • Provide administrative support to team head of INO ( staff security control, service pledges report)
  • Ensure proper risk management control of daily operational tasks, resolve business problems and irregular items
  • Support the business in meeting its obligations on the prevention of Money Laundering under the Group’ s policy and standards, and under local Laws and Regulations

Requirements

  • Post-secondary education or above
  • Minimum 5-8 years of solid operational experience on investment product operations esp. Unit Trust
  • Thorough knowledge of banking policies, operational procedures and banking law
  • Familiar with nvestment operations process
  • Proficient in MS Office
  • Goodmand of both written and spoken English and Chinese (including Putonghua)
  • Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

    China CITIC Bank International ismitted to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.

    Job ID 116070 / ADA

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    Assistant Vice President • Hong Kong