Assistant Vice President, Investment Operations (Operations)

Responsibilities

• Ensure all settlement and corporate actions tasks are timely settled according to client’s instruction and the rules laid down in the Procedure Manual
• Work closely with stakeholders to ensure high clients service levels
• Resolve all problematic transactions on operations and proactively work closely with internal & external parties to pre-empt potential service level issues.
• Ensure all failed trades / un-reconcile items are properly managed and resolved
• Ensure adhoc projects and supporting duties assigned are satisfactory and promptly aplished
• Motivate, train and develop staff to achieve high quality services to clients and avoid errors
• Monitor the productivity and capacity in the team to cope with volume surges
• Fulfill and adhere to Audit, regulatory and legislative requirements
• Handle customers’plaints and incidents. Investigate into the dispute cases, provide suggestion and resolution to resolve them
• Develop Procedure manual or controls for avoid operational risk and finance loss
• Provide administrative support to team head of INO ( staff security control, service pledges report)
• Ensure proper risk management control of daily operational tasks, resolve business problems and irregular items
• Support the business in meeting its obligations on the prevention of Money Laundering under the Group’ s policy and standards, and under local Laws and Regulations

Requirements

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International ismitted to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.

Job ID 116070 / ADA