Manager Foreign Exchange Wealth Development - Wealth & Personal Banking

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Manager Foreign Exchange Wealth Development.

Principal Responsibilities

In this role you will

• Assist in obtaining market intelligence through engaging market research / analytic support to monitor competitor landscape and market movement, further develop plan and execute FX business / product strategy
• Drive incremental FX sales with focus in actively expanding the current FX customer base through developing effective customer acquisition strategy
• Drive new product initiatives / capabilities to deliver distinct and leading product proposition through ideation, formulation of the cost-benefit case, technical development management (business), planning and executing the commercialization and related activities
• Deliver projects with close collaboration with internal and external stakeholders for implementation of Group / Local initiatives
• Oversights of service level quality and the resilience of end-to-end processes effectively to achieve high customer satisfaction and mitigate reputational and regulatory risks
• Support product management and related activities as assigned including but not limited to cost management, competitor landscape review and internal compliance and governance where required

Requirements

To be successful you will need

This is vital role to support FX portfolio business and the business long term strategy.The role is responsible to help driving new FX businesses, the pricing and growth strategy ie revenue and customer acquisition, through support in running various campaigns,lead / idealise / commericialise product development and features, and resolve day-to-day customer request / other BAU that can enhance customer satisfaction as appropriate.

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.