Service Sales Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Marketing & Sales Manager

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

This role is contributing to the Electrification Service Division in HK & Macau. Main stakeholders are End-Users/Power Utilities.

Your Role and Responsibilities

• Penetrating Installed Base, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Collaborate cross-functionally with engineering, project management, service teams, operation teams to deliver integrated solutions.

Qualifications for the Role

• Bachelor's degree in electrical engineering, Mechanical Engineering, Building Services Engineering, or a related discipline is necessary.
• Minimum of 5 years of proven experience in sales, preferably within the power distribution, or E&M sectors.
• Direct experience with power distribution systems, electrical services, or related technical solutions is highly desirable.
• Exceptional sales and marketing acumen, with a demonstrated ability to identify customer needs and drive solution-based sales.
• Outstanding customer service orientation, with a focus on building long-term client relationships.
• Good communication, interpersonal, and presentation skills, capable of effectively engaging diverse stakeholders, including technical and executive audiences.
• Proactive, self-motivated, and results-driven, with a strong sense of ownership and accountability.
• Good command of written and spoken English and Chinese; fluency in Mandarin is preferable.

More About Us

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among
others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.