Assistant Manager, Operations Governance & Controls
ChubbHong Kong, Hong Kong7 days ago
Job descriptionBachelors degree in Business Administration Operations Management or a related field Minimum 5 years of experience in Operations with at least 2 years of supervisory experience General Insurance with sound knowledge of general insurance products is preferred. Strong time management skills and ability to prioritize tasks effectively. Mature independent self-motivated with strong interpersonal and written communication skill Conscientious with strong sense of accuracy and quality delivery Strong analytical and problem-solving skills Ability to work collaboratively with cross-functional teams. Proficient in written and spoken English & Cantonese Proficient in Microsoft Office and other relevant software programs
Description
Responsibilities :
- Assist to drive offshore governance and controls for quality assurance.
- Coordinate incident report across Operations.
- Timely deliver management reporting
- Lead the Admin Service & Quality team to ensure sufficient support on Admin Services
- Oversee offshore daily operations ensure smooth and effective operational service supports to internal and external customers to promote teamwork and collaboration with business units.
- Provide timely coaching guidance & trainings to the team to ensure smooth operation with improvement.
- Monitor accuracy and turnaround time on defined service level agreement for regular reporting.
- Assist in SOP management as well as compile and update manuals and workflow documents if needed.
- Collaborate with other team members to identify and resolve any issues or concerns.
Qualifications
Requirements :
Required Experience :
Manager
Key Skills
AutoCAD 3D,Council,ABAP,Apps,Electronics Engineering,Clinical
Employment Type : Full-Time
Experience : years
Vacancy : 1
Create a job alert for this search
Assistant Manager • Hong Kong, Hong Kong