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Operations Officer / Senior Operations Officer.

Operations Officer / Senior Operations Officer.

PCCWHong Kong HK, HK
30+ days ago
Job description

Operations Officer / Senior Operations Officer

Responsibilities

  • Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows.
  • Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination.
  • Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality.
  • Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.

Requirements

  • Fresh graduates are encouraged to apply!
  • 1-3 years of experience in the pension or financial sectors is advantageous but not essential.
  • A bachelor’s degree or an equivalent blend of education and experience is preferred.
  • Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage.
  • Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.
  • Strong analytical, interpersonal, and communication skills.
  • Proficiency in both spoken and written Chinese and English at a business level is essential.
  • Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams.
  • Candidates with more extensive experience may be considered for the Senior Executive, Operations role.
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