Manager – IT Business Analysis

Are you a movement maker? Are you seeking new and exciting career opportunities?

Here is what you need to know about the job :

About us

We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain.

With our entrepreneurial spirit, we are using digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, our brand and our business strategies. They define how we engage with our colleagues, with our customers and suppliers, our shareholders, and the communities in which we live and work.

We are seeking a customer-centric and technically proficient Manager - IT Business Analysis to develop and implement AI and digital transformation initiatives that enhance user experience, operational efficiency and business values. Reporting to General Manager – Information Technology, this role combines strategic engagement with hands-on technical execution, ensuring that customers (internal and external) successfully adopt and benefit from innovative technologies including automation, low-code solutions, generative AI and other emerging technologies.

Here is what you need to know about this role :

AI & Digital Project Delivery : Develop and implement AI-powered and digital solutions to improve user experience, streamline operations, and drive business outcomes.

Workflow Automation : Build and maintain automated workflows using tools like N8N and Power Automate to reduce manual tasks and improve operational efficiency.

Generative AI Integration : Leverage AI-powered tools such as HeyGen to create and maintain AI-generated video content for training, communication, customer engagement.

Stakeholder Engagement : Act as a trusted advisor to business units, translating customer (internal and external) needs into technical solutions which aligned with strategic goals.

Training and Support : Provide end-user training, and user manuals, and offer ongoing support to ensure successful new technology adoption.

Requirements :

Bachelor’s degree in Information System, Computer Science, or related discipline.

Minimum 5 years of work experience in IT customer success, digital transformation or business technology roles; experience in the sourcing industry is an advantage.

Strong understanding of AI technologies and their business applications.

Proven hands-on experience with (1) N8N, Power Automate, or other equivalent workflow automation tools; (2) HeyGen and other generative AI tools; (3) Excel Macros / VBA; (4) Python for automation and data tasks; and (5) Other automation tools and low-code platforms.

Excellent analytical and problem-solving skills.

Advanced communication, presentation and stakeholder management skills.

A collaborative team player with strong interpersonal skills for effective cross-functional teamwork.

Ability to plan and prioritize tasks and work well under pressure.

Fluent in spoken and written English and Chinese is a must; Mandarin is a plus.

If this sounds like you, Apply Now! We offer the below benefits and perks : -

Competitive salary with 13th month salary plus discretionary bonus

Health, dental, life and personal accident insurances

Paid days off + festival early leave + volunteer leave

Sample sales and staff discount offer

#lftrading #lifung

It’s alright if this is not what you are looking for! You can also join us on LF Talent Network by clicking HERE (). We will contact you when the right job opportunity comes up!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

About Li & Fung

At Li & Fung, value has tangible meaning and we strive to deliver value to our stakeholders with each and every interaction. We also live by our values of humility, entrepreneurship and family and they are at the core of our relationship with our people, our partners and our commitment to reduce the harmful impact of our industry on the planet.

Since 1906 we have grown from our initial startup focused on trading porcelain and silk from China to the West to today’s multinational corporation, managing complex supply chains for brands and retailers worldwide. Over 118 years, Li & Fung has been developing networks and building long-term, meaningful relationships with our stakeholders. Despite major changes and disruptions, innovation and creativity continue to drive our business. We constantly experiment with new ways of working to deliver value to our customers and suppliers, our shareholders, and the communities in which we live and work. We are dedicated to changing how the world works and making life better for people everywhere.

If this sounds like you, Apply Now!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.