This job offer is not available in your country.

AVP / Senior Associate / Associate, Fraud Analytics, Legal, Compliance & Secretariat

DBS Bank (Hong Kong) LimitedHong Kong

7 days ago

Job description

Responsibilities

Continuously monitor transaction data and leverage external intelligence, as well as the latest scam trends, to fine-tune system thresholds and rules for detecting potentially fraudulent activity.
Participate in regular training and development activities to stay abreast of the latest fraud techniques, industry best practices, and emerging technologies, further strengthening your ability to protect our customers
Independently assess detected suspicious transactions and determine if they are fraudulent.
Identify potential victims from money mules / fraudsters by asking the correct and appropriate questions via phone.
Convince and persuade identified victims to act on your fraud prevention advice.
Analyze fraud patterns and trends, and suggest improvements to the detection and prevention processes.
Maintain accurate records and provide support in the preparation of reports.
Collaborate stakeholders to implement new fraud detection and prevention measures where warranted.
Demonstrate flexibility and a strongmitment to the team by being available for rotational shifts, including weekends, to ensure seamless coverage and responsiveness to fraud incidents.

Job Requirement

Good analytical skills with ability to work independently with minimum supervision in a fast-pace environment and under high pressure is essential.

Past experience as Fraud Investigator or related field in the financial sector is a plus.

Excellent interviewing and interrogation skills.

Honest, ethical, integrity and confidentiality is a must.

Sense of ownership and pride in your performance.

Critical thinker and problem-solving skills.

Great team player.

Good time-management skills.

Great interpersonal andmunication skills. Proficiency in Cantonese, Mandarin and English.

Having a high energy level and resourceful personality who can multitask is essential.

Intermediate-level knowledge of MS Office, especially Microsoft Excel and Powerpoint, is a must.

Strong presentation skills, both written and oral, are required.

Highly adaptable in an ever-evolving digital environment.

Apply Now

We offer apetitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Job ID 2500002H

Create a job alert for this search

Associate • Hong Kong