Asset Shipping Specialist- Hong Kong

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on-site / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Executive Summary :

• The Technology Workplace Support Services (WSS) team provides technology support to the customer’s end user community. As part of these services, WSS is responsible and accountable for the end-to-end IT asset lifecycle, from procurement through disposal. It is critical to the Firm that accurate asset recording, inventory and auditing become part of the culture of WSS. This includes the movement and handling of data bearing IT assets between locations and through till disposal.
• Candidate(s) for these role(s) are expected to manage the overall technology asset secure ship process, working directly with Firm’s approved shipping and logistics vendors. Secure shipping requirements may include asset serial number verification, packaging (e.g. security tape, seals, etc.) compliance, GPS monitoring, capturing of evidence, etc. In addition, ticket management, coordination with internal and external parties, development / maintenance of best practices will be a core part of the day-to-day duties for this team.
• Candidate(s) will be required to drive operational efficiencies, leverage tools, create dashboards and management reporting, as needed. Candidate(s) may also be required to have flexible work hours – this can include after business hours and / or weekends, in order to be available to manage a secure shipping event that cannot be completed within a normal business day.
• The individual(s) should have both technical and communication (written and verbal) skills and exhibit keen attention to detail. Must have excellent organizational and time management skills to manage multiple streams of work. Knowledge of Microsoft Excel is required and experience with an ITSM ticketing system would best position this candidate(s) for success.

Responsibilities include :

Qualifications

Experience in a similar role

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @.