Costume Manager

Job Summary :

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

Responsibilities

Manage day to day costume distribution operations to ensure a seamless experience is provided to different parties by focusing on key elements of guest service and cast development

Support the implementation of new operating strategies for improving service and efficiency. Use costuming systems and technology to make sound decisions and contribute to environmental efforts

Maintain good working relationships with vendors to ensure costumes are preserved, repaired and cleaned, according to best practices within the industry and are delivered on a timely basis

Plan, budget, monitor and control costs for costuming operational functions and entertainment show offerings

Lead, motivate and develop front line cast through ongoing coaching and feedback. Sustain a safe and inclusive working culture

Provide guidance to cast ensuring adherence to department and company directives particularly towards guest service and performance accountability

Ensure operational efficiency in the costume distribution process and optimize storage of costumes through effective inventory management

Requirements

Bachelor’s degree or above in Stage Management, Wardrobe Management, Inventory Management or related disciplines

At least 5 years of relevant working experience

Good attention to detail and analytical skill to observe and make changes for improvement on costume distribution quality and efficiency

Able to effectively supervise a team of front-line cast and provide guidance and coaching when necessary

Must be self-motivated and able to make rapid and balanced decisions

Strong leadership and interpersonal skills to communicate well internally and externally, with ability to work independently

Solid technical mindset and computer proficiency

Fluent spoken and written skills in both English and Chinese (Cantonese, Mandarin)

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