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Supervisor, Club House (Ho Man Tin)
Kerry Properties LimitedHong Kong30+ days ago
Job descriptionYou will work with the property services and customer services team and external services providers to provide excellent services to all residents and guests. Customer Oriented Builds Teams Develops Solutions Personally Accountable Diploma holder in hospitality management or related disciplines Minimum 3 years’ practical experience in club house or customer services field Solid working experience in club house working environment is a must Fluent in spoken and written English and Chinese (Cantonese and Mandarin) Proficiency in MS Office Effective communication and interpersonal skills Pleasant personality with helpful, friendly, tactful, patient and proactive character
Location : Ho Man Tin
What You'll Do / Responsibilities :
- Provide quality services to residents in clubhouse
- Ensure the customer services provided is up to service standard of the company
- Plan and organize various recreational activities and events
- Handle customer enquiries & complaints and cultivate harmonious relationship with residents
- To coach our service staff to deliver exceptional customer services and provide assistance to them when required
Who You’ll Work With
Who You Are
Competencies :
Requirements :
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Supervisor • Hong Kong