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Network Quality Manager

Network Quality Manager

China Mobile Hong Kong Co. Ltd.Hong Kong, CN
30+ days ago
Job description

In this position, you will :

  • Conduct in-depth analysis of network performance data and customer usage experiences to identify areas for network quality improvement.
  • Prepare reports on network performance and quality, highlighting trends, observed issues, and recommending corrective actions.
  • Provide insightful network quality optimization plans.
  • Develop and implement quality assurance processes and procedures for network operations.
  • Oversee Network Quality Assurance projects for major events. Formulate comprehensive assurance plans, manage assurance workgroups, supervise progress, and provide post-event reports.
  • Handle other projects and ad hoc reporting as assigned.

To be successful in this position, you should meet the following requirements :

  • At least 8 years of experience in mobile network engineering, operations, or quality management.
  • Extensive knowledge of cellular network technologies (e.g., 4G LTE, 5G), and other wireless protocols.
  • Proficiency in network performance analysis, optimization, and troubleshooting tools and techniques.
  • Strong understanding of network planning, design, and deployment processes.
  • Hands-on experience with network monitoring, testing, and quality assurance tools.
  • Effective communication and collaboration skills to work with cross-functional teams.
  • Knowledge of network performance optimization strategies and best practices.
  • Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical stakeholders.
  • Continuously improve and stay updated with the latest industry trends and technologies.
  • Excellent problem-solving, analytical, and critical thinking skills.
  • When you work :
  • 5 days work
  • 8 hours / day
  • What you enjoy :

  • Discretionary Performance bonus
  • Life insurance
  • Medical insurance
  • Education subsidies
  • Birthday gift
  • Marriage leave
  • Birthday leave
  • Staff discount
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