Commercial Director

Commercial Director(

Job Number : HOT0BREN)

Work Locations

Conrad Hong KongPacific Place, 88 QueenswayHong Kong0

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

Position Overview

The Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.

Key Responsibilities

• Strategy & Leadership : Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations.
• Revenue Optimization : Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations.
• Market Expansion : Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets.
• Data-Driven Decision Making : Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities.
• Relationship Management : Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth.
• Cross-Functional Collaboration : Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations.
• Stakeholder Engagement : Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings.

Qualifications & Experience

Why Join Us?

This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive landscape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE / AA / Disabled / Veterans

Schedule

Full-timeBrand : Conrad Hotels & Resorts

Sales and Marketing