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POMELLATO Supervisor

PomellatoHong Kong

22 days ago

Job description

Description

Your opportunity

The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout.

The ideal candidate guarantees the best possible experience for our customers. Provides style and product advice. Monitors the sales flow and runs promotional activities to meet our high standards on sales and services. Mentors junior roles.

How you will contribute

To provide the highest level of customer service
To handle customer complaints and ensure issues are resolved to the satisfaction of the customer and the company
To manage and develop own client book
To conduct regular stock checks and assist the annual stock takes

Who you are

F5 or above

Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury

Possess excellent communication, customer service and interpersonal skill

Proven ability to deliver customer orientation

High level of integrity and entrepreneurial spirit

Enthusiastic team player, outgoing and friendly personality

Positive attitude, enthusiastic and team oriented; well-integrated in the social environment

Good command of spoken English, Putonghua and Cantonese, knowledge of any other language is greatly appreciated

Good knowledge of MS Office and Outlook is also required.

Job Type

Regular

Start Date

2024-08-12

Schedule

Full time

Organization

Pomellato Pacific Ltd.

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Supervisor • Hong Kong