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Sports Sales Advisor - Full-time (Kowloon Bay Store)

Sports Sales Advisor - Full-time (Kowloon Bay Store)

Decathlon Hong KongHong Kong, Hong Kong, HK
30+ days ago
Job type
  • Quick Apply
Job description

Your Purpose

As a Sports Sales Advisor , you’re not just selling — you're delivering sport experiences . You take care of our users before, during, and after their purchase by being a sports expert , a service ambassador , and a problem solver .

What You’ll Be Doing

  • Understand user needs and offer personalized sport advice
  • Manage layout, stock, pricing, and display in your sport zone
  • Handle Click & Collect, Buyback, Rental and other omnichannel offers
  • Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)
  • Work closely with your teammates during store operations (replenishment, delivery, etc.)
  • Solve user issues proactively and escalate when needed
  • Be a Decathlon ambassador — online and offline!

Requirements

  • Friendly, calm, and solution-focused in your approach
  • Good communication skills and enjoy working with people
  • Detail-oriented, reliable, and accurate in handling systems and processes
  • Flexible availability, including weekends and public holidays
  • Experience in customer service or retail can be helpful but not required
  • Basic knowledge of sports products or involvement in sports activities is welcomed
  • Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

    • Benefits

    Why Join Us?

    We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate :

  • Performance Bonus based on your team’s results
  • Staff Discount on all Decathlon products
  • Monthly Sports Allowance to support your active lifestyle
  • Health Insurance Coverage (medical & dental)
  • Birthday, Wedding allowance, and Paid Annual Leave
  • MPF + Company Shareholding Scheme
  • Continuous training and career development , locally and globally

    • Make Sport Your Everyday Job

    If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!

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