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Agent Charter Services
Cargolux Airlines International S.A.Hong Kong30+ days ago
Job descriptionBy checking feasibility (routing, airport infrastructure, loads, aircraft and crew availability, etc.) By calculating cost of the charter operation By giving out quotations to customers and coordinating quotes internally. By keeping close relationship to customers through calls, email communications and / or sales visits Degree holder in any discipline. 2-3 years cargo sales and / or customer service experience or equivalent. Good communication skill and interpersonal skill Detail-minded and able to work under pressure; Self-motivated, Reliable, Independent; Good team player Good Command of spoken and written English and Cantonese. Proficiency in Putonghua is preferred. Advanced IT knowledge including MS Word, Excel, PowerPoint and Outlook. Working on Weekends and Public Holidays maybe required It is a full-time temporary position (24-month) based in Hong Kong.
Main Responsibilities
Administer charter process
- By issuing schedules for the charter flights
- By issuing charter commitment advise to all internal / external departments / parties involved (ad-hoc & regular charters)
- By coordinating operations requirements with the responsible departments / parties (ad-hoc & regular charters)
- By maintaining a clear & up-to-date overview of all charters planned ex Asia and regular update to related stations in the area
- By coordinating with all parties at origins / destinations for any special loading, offloading, trucking requirements, etc.
- By coordinating with customers for all operations related matters of each charter flight
- By coordinating & maintaining MAWB & ULD stocks
- By making sure all internal systems (iCargo, Dashboard, CRM, PFO, Charter APP, etc.) are being updated on a timely manner
- By coordinating billing matters (ad-hoc & regular charters) with Area Finance & the customers
- By handling cargo tracking and irregularities if any
Analyze and handle charter requests from customers
Promote Charter Services
Requirements
Working Conditions
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Service • Hong Kong