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General Insurance Claims, Senior Analyst
AIAAIA Blue Cross, Hong Kong, HK3 days ago
Job descriptionTertiary education with insurance knowledge 2 years of relevant personal line claims handling experience Professional insurance qualification (e.g. ACII / ANZIIF) will be an advantage Basic knowledge of insurance principles and claims procedures & policies Able to work independently and meet service standards Self-motivate, multi-tasks handling and adapt to a changing environment Sound negotiation, interpersonal and problem-solving skills Good team player Proficient in Microsoft Word / Excel Candidates with less experience or fresh graduates will be considered for Analyst You are required to obtain relevant license if your job involves in regulated activities
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About the Role
Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet
Responsibilities :
- Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet
- Process and approve claims in compliance with the Company’s policies, guidelines & agreed service standards
- Handle claims related enquiries from policyholders, agents / brokers and internal counterparts
- Pro-active claims handling, including timely investigation on suspicious abuse claims
- Upkeep the claim status and undertake periodical reviews
- Assist in reports preparation
- Actively participates in team’s meeting, enhancement in workflow, claims system, UAT and projects, as assigned
Job Requirements :
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Senior Analyst • AIA Blue Cross, Hong Kong, HK