Talent.com
This job offer is not available in your country.
General Insurance Claims, Senior Analyst

General Insurance Claims, Senior Analyst

AIAAIA Blue Cross, Hong Kong, HK
3 days ago
Job description

FIND YOUR 'BETTER' AT Blue Cross

If you believe in better, we’d love to hear from you.

About the Role

Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet

Responsibilities :

  • Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet
  • Process and approve claims in compliance with the Company’s policies, guidelines & agreed service standards
  • Handle claims related enquiries from policyholders, agents / brokers and internal counterparts
  • Pro-active claims handling, including timely investigation on suspicious abuse claims
  • Upkeep the claim status and undertake periodical reviews
  • Assist in reports preparation
  • Actively participates in team’s meeting, enhancement in workflow, claims system, UAT and projects, as assigned

Job Requirements :

  • Tertiary education with insurance knowledge
  • 2 years of relevant personal line claims handling experience
  • Professional insurance qualification (e.g. ACII / ANZIIF) will be an advantage
  • Basic knowledge of insurance principles and claims procedures & policies
  • Able to work independently and meet service standards
  • Self-motivate, multi-tasks handling and adapt to a changing environment
  • Sound negotiation, interpersonal and problem-solving skills
  • Good team player
  • Proficient in Microsoft Word / Excel
  • Candidates with less experience or fresh graduates will be considered for Analyst
  • Others :

  • You are required to obtain relevant license if your job involves in regulated activities
  • Create a job alert for this search

    Senior Analyst • AIA Blue Cross, Hong Kong, HK