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Officer, Remittance & Settlement (Temp)
Dah Sing Financial GroupHong Kong30+ days ago
Job descriptionDegree holder in Banking / Business Administration / Finance / Management At least 3-5 years relevant experience in Banking industry or financial institution, with supervisory experience is preferred Good communication, interpersonal, people management and analytical skills Mature and able to work independently and under pressure Innovative and self-initiative Good command of spoken and written English and Chinese Candidate with the qualification of Certified Banker is an advantage Candidate with less experience will be considered as an Assistant)
You will provide operational & project support to user department by delivering remittance & settlement services with good quality.
Responsibilities :
- Check and approve inward remittance and / or outward remittance transactions submitted via various channels within required service standard
- Coordinate with branches and departments in resolving daily operational issues
- Handle telephone enquiries by customers, RBD, CBD, PBD and any internal departments
- Liaise with clients for problem solving if any
- Prepare daily and monthly control reporting
- Perform / review nostro reconciliation breaks
- Manage AML compliance required follow up issues
- Manage the operations of remittance charges reimbursement
- Work with other team heads in payment investigation issues
- Report irregularities to supervisors and Department Head timely
- Assist managers to ensure good communication and high team work spirits within department
- Assist to provide training and coaching to subordinates
- Perform other duties assigned by managers or Department Head from time to time
- Participate in user acceptance tests or system enhancement projects in relation to Remittance
- Perform procedure manual update by reflecting update operations and procedures from time to time
Requirements :
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Officer • Hong Kong