Observability Solutions Architect - 33269

ROLE SUMMARY

Join our team as a Observability Solutions Architect, where you'll help redefine how businesses use information in decision-making. This is your chance to lead the evaluation stage of the sales process, serving as the key advisor for Splunk’s innovative offerings alongside our sales team, customers, and partners!

WHAT THIS ROLE GETS TO DO

• Competent in showcasing and promote Splunk’s products and services through presentations and engaging webinars, both onsite and at industry events.
• Serve as a trusted Functional Specialist, conveying the value of Splunk's technology and applications to both technical and business customers.
• Develop tailored solutions by understanding and addressing each customer's outstanding needs and challenges.
• Build and maintain strong, collaborative relationships with a diverse range of customer from technical staff to senior management, throughout the sales cycle.
• Lead the technology evaluation phase, independently guiding prospects and customers through technical queries and solution exploration.
• Respond efficiently and with competence to functional and technical elements of RFPs and RFIs, driving comprehensive and customer-centric solutions.
• Participate in complicated proof-of-concept / proof-of-value events, collaborate with a team with varied strengths to establish success criteria and communicate valuable outcomes.
• Quickly adapt to new tools and processes, making valuable contributions to the continuous improvement of our Solutions Engineering team.
• Competent participation and / or working with a wider team in Unified Engagement Model (UEM) on moderately complicated accounts.
• Drive overall customer satisfaction through all the stages of the sales lifecycle.
• Partner with marketing to build impactful content and showcase Splunk's value in marketing and industry events.

MUST-HAVE QUALIFICATIONS

TECHNICAL LITERACY :

NICE-TO-HAVE QUALIFICATIONS Strong self-motivation and well-rounded growth mindset to thrive in a dynamic, fast-growing, constantly evolving environment and learn new technologies.

Relevant certifications in CISSP / CEH / GIAC / CCSP, AWS / Azure / GCPSplunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.