Jewellery Quality Control Inspector & Returns Manager

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong team by adding 10 new team members this year!

What Linjer offers A multicultural and inclusive team culture Talented and passionate colleagues committed to excellence Work / life balance with a predictable 9am-6pm work schedule The opportunity to make an impact with your work from day one Exposure to entrepreneurship in a stable business growing 100%+ every year

• Who we’re looking for We are seeking a detail-oriented and proactive Jewellery Quality Control Inspector & Returns Manager to join our fast-growing team.

The position is half-time or full-time in Hong Kong , mostly based at our 3PL .

Responsibilities Oversee the end-to-end returns handling process in our Hong Kong 3PL, ensuring timely and accurate evaluation of returned jewellery Manage and train 3PL staff members to do basic sorting and inspection of returns Conduct detailed quality inspections to assess the condition of returned pieces, especially our most expensive 14k gold jewellery Execute on quality control protocols and checklists for returned inventory Collaborate with customer service, production and inventory departments to resolve returns, rework, or restock as appropriate Ensure that returns are stocked back into inventory or sent back to factories for repair Track stock movements in our ERP Ensure compliance with company quality standards Identify recurring quality issues and propose solutions or SOP updates Who you are Professionally fluent in English Bonus : Professionally fluent in Cantonese Experience level is flexible; we tailor the role to match your seniority and skills Extremely detail-oriented and able to follow processes Proficient with technology (MS Excel will be required) A collaborative team player who works well with others Mature, responsible, and exercises sound judgment in decision-making Powered by JazzHR