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Contact Centre Specialist / Telephone Operator

Contact Centre Specialist / Telephone Operator

明報網站Hong Kong, Hong Kong
18 days ago
Job description

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Contact Centre Specialist / Telephone Operator

  • Gleneagles has launched the "Voluntary Provident Fund Scheme" - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap! Join us now and let us be your long-term partner through your journey of career development!
  • 8%(已包括強積金僱主供款),不設上限!現在就加入我們,讓我們成為您職業發展之旅的長期夥伴!

Descriptions

  • Handle incoming enquiries via calls, chats and emails in a professional and polite manner
  • Ensure high level of customers' satisfaction by providing prompt and courteous services and establishing friendly rapport with customers during conversation
  • Proactively familiar with new promotion and arrangement of the hospital and maintain the reliability of database to ensure accurate answers are provided to internal and external enquiry
  • Minimum 1 year of relevant experience in call centre / healthcare preferred
  • Proficient in spoken English, Cantonese and Putonghua
  • 8% (已包括強積金僱主供款),不設上限

    26 歲以下子女可享有獨立全球保障計劃

  • 5 天工作週 (特定部門除外)
  • Create a job alert for this search

    Operator • Hong Kong, Hong Kong

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