Responsibilities
- To supervise the team in managing daily operation, exceptional handling and appropriate escalation in trade support and transactions processing
- handle exceptional / contingency situations and assist with moreplex, non-standard exception-based processing or queries.
- Coordinate a team's work assignments and balance the workload
- To propose appropriate operational workflow and system enhancement for enhancing operational efficiency and service standard
- To lead or support projects such as proposing appropriate business model, drafting user requirements for system, providing UAT cases, supervising team for UAT and drafting of changes in Rules and Operational Procedures
- To provide junior teammates with guidance, career development and feedback
- Participate in system enhancement and process improvement projects
- Contribute to the strategic development of various initiatives
- Accuratepletion of tasks within SLA's
- Ensuring all risk andpliance standards are maintained
- Ensuring daily operations are in line with operational procedures and group policies.
Requirements
Diploma or University degree in Finance, Business Administration, Economics, or related disciplines.10 years relevant experience within the Banking & Finance industry, preferable with 5 or above years people management experienceOperational subject matter expertise in lifecycle trade support flow, trade captures and enrichments, trade confirmations, trade reconciliations and contract notes generationWell versed in the operation of Omgeo CTM terminal, Bloomberg and Order Management SystemsFamiliar with share placement and IPO processStrong sense of ownership and Excellent attention to detailGood analytical, problem solving andmunication skillsProactive approach to identify opportunities to streamline and automate processesA strong understanding of the control environment and a pro-active approach to minimizing operational riskAbility to improve processes, coordinate multiple tasks and strong teamworkProficiency in Microsoft OfficeGoodmand of written and spoken English and Chinese. Proficiency in Putonghua an advantageApply Now
We offer apetitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Job ID 2500001E