Assistant Officer (Temporary Appointment)

STUDENT AFFAIRS OFFICE

Assistant Officer (Temporary Appointment) (Ref. 250509025)

Appointment period : twelve months]

Duties

The appointee will be required to :

a)    provide support in handling application appeals of the Students Halls of Residence, which includes responding to appellants and managing their enquiries, collecting and verifying supporting documents and preparing recommendations for the Hall Admission Committee, etc.;

b)    provide support to summer letting services, which includes liaising with departments on bookings, arranging group check-in / out procedures, coordinating with the Property Management Office on room preparation, etc.;

c)    monitor the outsourced contractor on property management services to ensure service quality;

d)    assist in the administration and analysis of Hall Resident Surveys;

e)    assist in promoting good resident conducts in the halls;

f)    address and respond to student enquiries and requests;

g)    provide support to organise inter-hall activities and hall festival;

h)    provide secretarial support to Hall Festival Organising Committee;

i)    support in administrative tasks and any ad hoc duties as assigned; and

j)    perform any other duties as assigned by the Dean of Students or his / her delegates.

Qualifications

Applicants should :

a)    have a recognised degree and some relevant work experience, preferably gained in tertiary education institutions;

b)    have a good command of both written and spoken English and Chinese, with fluency in Putonghua;

c)    have good computer literacy;

d)    be self-initiated, well-organised, discreet and attentive to details;

e)    possess good communication and interpersonal skills, and be able to work independently and within a team;

f)    be interested in organising events;

g)    have an insight into social media and video development;

h)    be outgoing, good at interpersonal skills, patient and willing to learn; and

i)    be passionate about education and student services.

Shortlisted candidates will be invited to sit for a written test.

Conditions of Service

A highly competitive remuneration package will be offered.