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Guest Services Supervisor 賓客服務督導 (5 Days Work 5 天工作制)
Harbour Plaza Metropolis (Uni Lite Investment Limited)Hong Kong30+ days ago
Job descriptionDiploma holder or above in Hospitality Management or related disciplines Minimum of 3 years relevant experience in Hotel Industry Proficient in OPERA system is preferred Good communication and interpersonal skills Excellent command of both spoken English, Cantonese and Mandarin Candidate with less experience will be considered as Senior Guest Services Officer / Guest Services Officer
Job Descriptions :
- Handle daily Front Desk operation inclding check-in / out services, handle guest enquiries and complaints with a professional manner
- Ensure the daily efficiency of Front Desk operations
- Maintain high standard of services to guests
- Perform other ad hoc job duties as assigned
Job Requirements :
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Supervisor • Hong Kong