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Personal Banking Executive - Contact Centre and Remote Channel

HSBCHong Kong

30+ days ago

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities : Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel.

Principal Responsibilities

Provide quality services and resolve our top tier customers' queries efficiently using insights from our innovative technology and solutions
Work closely with our top tier customers, understand their needs and recommend appropriate financial services and solutions
Achieve individual performance expectation, develop your career with a clear progression path
Benefit from extensive training, learning opportunities, support from your peers and managers and exposure to a wide variety of financial products, services and technologies

Requirements

A holder of High Diploma, equivalent or above

Fluency in Cantonese, English and Mandarin and ability to read and write in Chinese and English

Banking experience is not essential. We will provide comprehensive training to help you progress in your career and gain your professional licensing qualifications

Candidate with customer service experience, and a license holder of HKSI 1,7,8 or IIQE 1, 2, 3, will be considered for a Senior Wealth & Personal Banking Executive role

Fresh graduates are welcome

You'll achieve more when you join HSBC.

www.hsbc.com / careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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Personal Banking And • Hong Kong