Assistant Vice President, Property and Engineering Claims

Job Description - Assistant Vice President, Property and Engineering Claims (2500002F)

Job Description

Assistant Vice President, Property and Engineering Claims-(2500002F)

Description

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary :

This position is responsible for handling claims including non-standard cases on the Involved Line(s) of Business following agreed claims processes to achieve settlement and business objectives to deliver excellent customer services. The role is required to assist supervisor in day to day management of claims team.

Involved Line(s) of Business :

Property and Engineering

Job Duties :

• Manages the team for the Involved Line(s) of Business and provide / recommend necessary training mentoring and guidance to the team members.
• Review, evaluate, negotiate and resolve non-standard and complex cases, within designated personal authority level, in line with established standards, procedures and guidance provided.
• Exhibit technical leadership, both internally and externally, on claims matter which the Company participates.
• Identifying, investigate suspicious / fraudulent claims and take appropriate actions and keep relevant stakeholders closely informed.
• Managing customer / intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction. This also includes handling and resolving any customer feedback or complaints.
• Organizing and using approved internal and / or external suppliers to ensure appropriate and timely services are provided to customers.
• Proactively supervise and manage expenses of independent vendors and legal counsels for involved Line(s) of Business.
• Interact with relevant internal / external stakeholders to support and deliver business strategy.
• Meet with existing or prospective clients or intermediaries to promote Claims and support business development.
• Ensure performance of periodic internal review of claim files including monitoring / pursuing of outstanding recoveries.
• Preparation of reports or analysis where necessary.
• Ensure compliance with all legal, regulatory and policy requirements internally and externally.
• Additional duties and responsibilities as warranted.

Qualifications

Essential Requirements :

Working at Allied World

Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us :

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com / alliedworld and LinkedIn at linkedin.com / company / allied-world.

Primary Location

: HK-HK-HongKong

Work Locations

: Hong Kong222 / F, One Island EastTaikoo Place18 Westlands RoadHongKong

Job

: Underwriting

Employee Status

: Regular

Job Type

: Experienced

Job Posting

: May 4, 2025, 1 : 10 : 15 AM

Pay Basis

Yearly