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Sales Coordinator
Easy Job CentreKwun Tong / Ngau Tau Kok30+ days ago
Job descriptionDSE / Form 5 or above At least 2 years relevant working experience in Front Line Support / Customer Service Familiar with Microsoft Word, Excel, PowerPoint or equivalent applications Personal characters : Self-motivated + good interpersonal skills. Must be well-organized and detail-mind. Able to multi-task & work under pressure Fluent communication skills in English, Mandarin and Cantonese Work experience with interaction with accounting department would be a bonus priority consideration
Responsibilities
- Order processing : Communicate order placing with key Supplying Partners, track for production & expected shipping schedules, and make actual logistics arrangements
- Service arrangement : manage communication by receiving, replying, and tracking incoming messaging, calls and emails from customers : for installation & training arrangements, and troubleshoot cases
- Service arrangement : Log all support calls into the ticketing system, and then proceed to manage and update the ticket to resolution. Post service follow up calls to ensure customer satisfactory case closing
- Participate closely with multiple departments to continuously enhance internal sales & service workflow
Requirements
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Sales Sales • Kwun Tong/ Ngau Tau Kok