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Services Centre Agent 電話服務員 (5 Days Work 5 天工作制)

Services Centre Agent 電話服務員 (5 Days Work 5 天工作制)

Harbour Plaza Metropolis (Uni Lite Investment Limited)Hong Kong
30+ days ago
Job description

Job Descriptions :

  • Conduct daily operation at the Services Centre to handle all incoming guests’ call properly with courteous manner under the hotel policy and procedure
  • Provide efficient and professional services to guests through telecommunication
  • Manage the hotel general email box and refer to related Departments for taking prompt upon request
  • Perform other ad hoc job duties as assigned

Requirements :

  • Form 5 or above with related experience
  • Service oriented with good communication skills
  • Good computer skills and any kind of hotel PMS knowledge is an advantage
  • Good command of both English and Chinese
  • Fresh graduates will also be considered
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    Centre • Hong Kong