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Services Centre Agent 電話服務員 (5 Days Work 5 天工作制)
Harbour Plaza Metropolis (Uni Lite Investment Limited)
Hong Kong
30+ days ago
Job description
Job Descriptions :
Conduct daily operation at the Services Centre to handle all incoming guests’ call properly with courteous manner under the hotel policy and procedure
Provide efficient and professional services to guests through telecommunication
Manage the hotel general email box and refer to related Departments for taking prompt upon request
Perform other ad hoc job duties as assigned
Requirements :
Form 5 or above with related experience
Service oriented with good communication skills
Good computer skills and any kind of hotel PMS knowledge is an advantage
Good command of both English and Chinese
Fresh graduates will also be considered
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