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Section Head, Digital Products & Services

Section Head, Digital Products & Services

Dah Sing Financial GroupHong Kong
30+ days ago
Job description

Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations.

What’s Expected of You :

  • Formulate and execute business strategies for digital banking channels and related digital channels, delivering innovative digital products / services and enhancements.
  • Proactively explore new digital banking solutions to address pain points for both personal and SME customers
  • Commit to creating exceptional end-to-end customer experiences on digital channels
  • Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication / internal training, etc.
  • Uphold the integrity of the team's output and rigorously safeguard the quality of their deliverables
  • Initiate marketing campaigns to drive digital adoption and usage

Job Requirements

  • Degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.
  • 10+ years of relevant experience in digital banking services or digital product development.
  • Experience and knowledge in SME digital banking platforms would be advantageous.
  • Ability to inspire and motivate team members to achieve their best performance.
  • Demonstrate a strong collaborative spirit and the ability to engage with a diverse range of stakeholders.
  • Proficient in both spoken and written English and Chinese
  • Candidates with less experience will also be considered as Senior Manager

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    Digital • Hong Kong