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GUEST SERVICES SUPERVISOR - FRONT OFFICE

iclub HotelsHong Kong

30+ days ago

Job description

Job Description

Responsible for daily operations in Front Office
Handle guests’ enquiries or complaints
Supervise Front Office team to perform and maintain good service to guests

Job Requirements

Diploma holder in Hospitality Management or related disciplines

Minimum 4 years' relevant experience in Hotel Front Office operation

Knowledge of Opera system is preferred

Good customer service and problem solving skills

Good command of English, Cantonese and Mandarin

Immediately available is preferred

Candidate with less experience will be considered as Assistant Guest Service Supervisor

Please send your resume with current and expected salary to the Human Resources Department. All information collected will be used for recruitment purpose only and will be kept in strict confidence.

iclub Fortress Hill Hotel

Whatsapp : 5508 8374

Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful. Your applications will be retained and considered for future opportunities for not more than 2 years if you do not indicate your dissent.

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Supervisor Front Office • Hong Kong