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Digital Products Leader - Leading Insurance Group

Digital Products Leader - Leading Insurance Group

Pinpoint AsiaHong Kong
3 days ago
Job description

Responsibilities

  • Define and execute the digital product strategy across customer channels, agency platforms, and internal operations.
  • Collaborate with C-suite, business heads, and IT counterparts to align product roadmaps with corporate objectives.
  • Lead, mentor, and empower a cross-functional team of Product Owners, Business Analysts, and UX / UI designers.
  • Oversee product lifecycle from discovery through launch, ensuring solutions meet market needs,pliance standards, and user expectations.
  • Establish and monitor key performance indicators (KPIs) to measure product success and drive continuous improvement.
  • Facilitate agile delivery processes, including sprint planning, backlog prioritization, and stakeholder demos.
  • Champion user-centric design by integrating customer and agent feedback into iterative prototypes and releases.
  • Liaise with risk, legal, andpliance teams to ensure digital products adhere to regulatory requirements.
  • Foster a culture of innovation, experimentation, and data-driven decision-making.

Collaboration & Stakeholder Management

  • Serve as the primary liaison between executive leadership and the digital product team.
  • Run regular steeringmittees and status updates, translating technical progress into business impact.
  • Coordinate dependencies with IT architecture, infrastructure, and security groups.
  • Build strong relationships with distribution partners (agents / brokers) to optimize agency portals and tools.

    • Leadership & Team Development

  • Hire, develop, and retain top talent in product management, business analysis, and UX / UI.
  • Promote best practices in product discovery, user research, and design thinking.
  • Conduct performance reviews, set clear objectives, and deliver growth plans for direct reports.
  • Encourage cross-disciplinary collaboration, knowledge sharing, and professional development.

    • Required Qualifications

  • Bachelor’s degree in Business, Engineering,puter Science, or related discipline.
  • 12+ years of digital product management experience, with at least 3 years in a leadership role.
  • Deep understanding of insurance products, distribution models, and back-office operations.
  • Proven track record of launching digital platforms in customer, agent, or internal channels.
  • Expertise in agile frameworks (Scrum, Kanban) and product discovery techniques.

    • Skills &petencies

  • Strategic mindset with the ability to translate vision into actionable roadmaps.
  • Exceptionalmunication and presentation skills, with experience briefing C-level audiences.
  • Strong analytical abilities : data interpretation, A / B testing, and ROI modeling.
  • User-centric focus : empathy for customers, agents, and internal users.
  • Technical fluency : familiarity with digital ecosystems, APIs, cloud platforms, and enterprise architecture.
  • Change agent : adept at driving organizational buy-in for new processes and technologies.

    • Preferred Experience

  • Insurance industry background (Life & Health) with knowledge of policy administration systems.
  • Hands-on experience with design thinking workshops, user-journey mapping, and usability testing.
  • Exposure to emerging technologies : AI-powered underwriting, chatbot implementations, or mobile agent apps.
  • Certifications : Certified Scrum Product Owner (CSPO), Pragmatic Marketing, or similar.

    • Data provided is for recruitment purposes only.

    Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

    We are a team of specialist tech recruiters (many of our recruiterse from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

    Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

    Our vision is to helppanies hire smarter and help job seekers get closer to their career aspirations.

    We are also seeking top-calibre candidates for the following exciting roles :

    1) Python Developer - Global Quant Trading Firm (Relocation)

    2) Oracle Cloud HCM Functional Consultant - Leading IT Consultancy

    3) Customer Insights and Analytics Manager - Leading Insurance Group

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    Insurance • Hong Kong