CUSTOMER SERVICE ASSOCIATE (HOTLINE) (5-day work)
5 年6月日 (星期四)
2時 至 4時分
Job Responsibilities :
- To handle telephone enquiries and complaints from public and tenants in a professional manner
- To update information database and consolidate reports
- To perform administrative and ad-hoc duties as assigned
- 8-hour shift duty is required
Requirements :
Good communication and interpersonal skills with good telephone manner and customer focusForm 5 / DSE or aboveExperience in property management or hospitality industry is preferred, especially in report centre or control roomFresh university graduates with some part-time experience in hotline service will also be consideredGood command of written and spoken English and Chinese (including Putonghua)Proficiency in MS applications (Word, Excel and Chinese Word Processing)We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, days of annual leave, employers top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.
Personal data provided will be used strictly in accordance with the Companys personal data policy which is available upon request.)
Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-)