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CUSTOMER SERVICE ASSOCIATE (HOTLINE) (5-day work)

Harbour City Estates Limited大角咀, 油尖旺區, HK

30+ days ago

Job description

5 年6月日 (星期四)

2時至 4時分

Job Responsibilities :

To handle telephone enquiries and complaints from public and tenants in a professional manner
To update information database and consolidate reports
To perform administrative and ad-hoc duties as assigned
8-hour shift duty is required

Requirements :

Good communication and interpersonal skills with good telephone manner and customer focus

Form 5 / DSE or above

Experience in property management or hospitality industry is preferred, especially in report centre or control room

Fresh university graduates with some part-time experience in hotline service will also be considered

Good command of written and spoken English and Chinese (including Putonghua)

Proficiency in MS applications (Word, Excel and Chinese Word Processing)

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, days of annual leave, employers top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Personal data provided will be used strictly in accordance with the Companys personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C-)

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Customer Service • 大角咀, 油尖旺區, HK