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Assistant Engineer, Cloud Operation Center
HKTHong Kong HK, HK22 days ago
Job descriptionDegree / Higher Diploma in Information Technology, Computer Science, Telecommunication Engineering with 3-year (degree), 5-year (HD) experiences in Telecom Data Center or less experience with strong recommendation will also be considered Acquired CDCP certificate Acquired ITIL, AOS or VCP is an advantage Experience in customer handling Proficient in spoken and written English and Chinese Good leadership and interpersonal skills Require to work in 7 x 24 shift duties
Your role
- Plan resource and lead a small team to manage the operation in Telecom Data Center meeting the requirement of ISO Quality and Security Standard
- Carry out emergency support duties in Telecom Data Center
- Assist manager to formulate daily operation manual, event handling procedures, business continuity planning (BCP)
- Produce operation / incident reports
- Manage / communicate with customers
To succeed in the role
Work Location : Hong Kong
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Assistant Engineer • Hong Kong HK, HK