General Manager (P&L, Sales, Operations) | Hospitality & Recreation

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General Manager (P&L, Sales, Operations) | Hospitality & Recreation

The organization is a leading provider of personalized recreation, lifestyle, and hospitality services, known for its dedication to delivering exceptional experiences. With a strong reputation in the industry, they are currently seeking a qualified candidate for the position of General Manager. This role will lead over 100 staff, and oversee a diverse hospitality portfolio, including sports venues, member clubs, F&B establishments, accommodation, and more. Reporting to the Executives, the ideal candidate will have a proven background in P&L management, a sales-driven mindset, and a comprehensive understanding of operations.

Responsibilities

Overall management and oversight of the hospitality portfolio, ensuring operational excellence and profitability

Develop and implement strategic plans to drive sales and revenue growth across all service segments

Effectively manage the P&L for the portfolio, monitoring financial performance and implementing cost control measures

Lead and motivate a team of professionals, providing guidance and support to achieve operational objectives

Foster strong relationships with key stakeholders, including clients, vendors, and partners

Drive customer satisfaction and loyalty by maintaining high service standards and ensuring exceptional guest experiences

Stay abreast of industry trends and competition, identifying opportunities for innovation and market expansion

Collaborate with the executive team to define and execute the long-term vision and goals for the portfolio

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Minimum of 15 years of experience in relevant industries and job responsibilities

Proven track record in P&L management and driving sales in a hospitality or related industry

Solid understanding of operations within the hospitality sector, preferably with experience in sports venues, member clubs, F&B, and accommodation

Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce

Excellent financial acumen and analytical skills, with the ability to interpret financial data and make informed decisions

Results-oriented mindset, with a focus on achieving targets and delivering measurable outcomes

Exceptional communication and interpersonal skills, with the ability to build relationships and effectively collaborate with stakeholders at all levels; Fluency in English and Chinese (Cantonese and Mandarin) is a must

Apply / Refer a Friend

Interested parties, please send your CV / LinkedIn profile to Scarlett Chan at s@kingdeux.com or apply directly. Know somebody who might be interested? Share this job with them!

Please note that only shortlisted applicants will be contacted.