(Senior) CRM Executive | Retail Loyalty | CRM Campaigns | Joint Promotion

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it!

About Vita Green Group

Here at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies! We believe every part of your journey can come together to make something truly exceptional.

Standing at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operating in multiple regional offices across the globe. With a diverse portfolio of established brands, including Dr. Choice, Naturo Vita, our product offerings are constantly expanding, reaching markets worldwide and paving the way for a healthier future.

Position overview

As the (Senior) CRM Executive at Vita Green, you will play a pivotal role in managing and optimizing loyalty programs, CRM systems, and VIP reward programs. You will work closely with different parties to develop and implement CRM strategies to acquire new members, or to enhance members’ experience. Join us at Vita Green and be part of a team dedicated to making a positive impact on wellness worldwide.

Requirements

What you’ll be doing

• Loyalty Program Management : Manage and optimize loyalty programs, CRM system and VIP reward program;
• CRM Strategy Development : Assist in developing, planning and execution of CRM strategies and promotions according to the Group’s objective in order to achieve KPIs as assigned;
• Data Analysis & Insights : Analyze database for formulating CRM initiatives in order to drive sales, acquisition and loyalty of members;
• Campaign & Event Management : Plan and organize creative CRM campaigns, workshops or events to enhance members’ experience;
• Marketing Communications : Design and create promotional messages and materials to deliver effective and seamless communications engaging members via in-store POP, eDM, social media platforms and etc.;
• Partnership Development : Explore and identify opportunities for joint promotions with potential partners to increase member database and offer more value to existing members;
• Cross-Functional Collaboration : Collaborate with the Key Account team to develop and enhance loyalty programs;
• Liaise and work closely with internal or external parties to ensure efficient operations and timely rollout of CRM activities;
• Data Quality Maintenance : Maintain Data Quality via regular database cleansing or campaign operation
• Ad-Hoc Support : Support any ad hoc projects as assigned.

Who we’re looking for

Benefits

Why Join Us

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.

And more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

LI-Amber