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System Analyst

System Analyst

FWD Life Insurance CorporationTaikoo Shing, Hong Kong
11 days ago
Job description

About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

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PURPOSE

  • Lead junior programmers, selecting right technology solutions for building the regional distribution platform
  • As an experienced member of the development team, maintains strong relationship with the business and IT stakeholders in FWD market
  • Deliver projects on time and work with other teams to provide ongoing BAU support for CUBE backend (inclusive of out-source staff and vendors)
  • Support code review session and decide a set of automated test cases
  • Maintain unified code versions for all the implementations of the distribution platforms across devices and channels
  • Organize and review technical documentations for CUBE backend
  • Plan and work with vendors and implement system releases upgrades in most cost effective way
  • Analyze user requirements, conduct impact analysis, perform system design
  • Deliver quality solution and strive for better way to implement in terms of code efficiency and reusability
  • Write technical documentations, such as functional specification, technical specification, ER diagram, data flow and network diagram
  • Provide ongoing Project and BAU support for Cube
  • Practice the Agile development process and reach the goal of each sprint
  • Implements computer system requirements by defining and analyzing system problems
  • Design coding workflow and test solutions

KEY ACCOUNTAIBILITIES

  • Lead, manage and give guidance to junior team members, selecting right technology solutions for building the regional distribution platform
  • Work closely with the Senior Manager, Technology Solutions Delivery, through tracking and reporting function, to ensure regular updates to management on the project progress
  • To organize, and manage the tasks in project Cube and make sure those releases can be successfully delivered in every sprints
  • Identify the problems in UI design, system design and data flow, counter suggest proper solutions to fix those potential issues
  • Address any communication gaps between product owners, designers, quality assurances, etc. to minimize the knowledge gap and deliver the solutions with the right mutual understanding and logics
  • Advise and facilitate solutions prioritization and delivery in concert with Group / Market technology, functions and business leader
  • Organize and review technical documentations in Confluence, such as API specifications, OpenAPI specification
  • Plan and work with vendors from Group Digital and implement system releases upgrades in most cost effective way
  • Be responsible for the development, maintenance and system support for Cube
  • Ensure quality programming, system testing and documentation
  • Maintain good communication and co-ordination with team members and users
  • Perform systems administration and daily IT operation tasks
  • Engage into the Agile Development Life Cycle
  • Deliver the solution using CI / CD pipeline
  • Participate Agile ceremonies

    • QUALIFICATIONS / EXPERIENCE

  • University degree in Computer Science, Information Technology or equivalent, more than 3 years' working experience in the role of

    • Analyst Programmer / Senior Analyst Programmer

  • Proven track records in managing front-end sales and distribution systems, preferably experiences in implementing insurance IT systems / projects in multi-geography environment
  • Implementation experience in Life insurance systems, e.g. Point of sales, compensation system and workflow will be an advantage

    • KNOWLEDGE & TECHNICAL SKILLS

  • In-depth knowledge of multiple organization functions and its business contributions and requirements to achieve business goal
  • Solid understanding of the technology industry, including current and emerging digital solutions
  • Deep appreciation of latest and emerging technologies and practice, such as DevOps, Cloud, Microservice and Mobile development
  • Well versed with Agile methodology
  • Business domain knowledge and financial acumen skills
  • High awareness of the process flow
  • Subject matter expert of the systems and whole process - end to end knowledge from development to maintenance of the system
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    System Analyst • Taikoo Shing, Hong Kong