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Front Office Supervisor
Island Shangri-La, Hong KongHong Kong30+ days ago
Job descriptionHigher Diploma or above in Hospitality Management or other related disciplines Minimum 5 years of relevant experience in sizable hotels, including 2 years of experience in supervisory role Strong leadership, interpersonal and organizational skills Customer-oriented, outgoing and independent individual Excellent command of spoken English, Cantonese and Putonghua
We are looking for a Front Office Supervisor based at Island Shangri-La, Hong Kong!
As a Front Office Supervisor, we rely on you to :
- Ensure all interactions with guests are handled professionally
- Perform check-ins and check-outs, as well as cashiering functions efficiently
- Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
- Prepare and conduct skills training for new team members
We are looking for someone who has :
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Front Office Supervisor • Hong Kong