Telemarketing Executive (General Insurance Products)

Job description

Role Overview

Conduct outbound / Inbound calling for selling insurance products to existing banking clients.

Achieve KPIs including sales targets on ANP, no. of call made, talk time, attendance and so on according to the instructions from team manager.

Comply all internal guidelines, legal and regulatory requirements according to script and FAQs provided and provide up to standard call quality based on those materials.

Provide feedback to manager with respect to the success of the Telesales campaign and ideas for enhancements.

Escalate difficult queries and non-routine case to manager.

Ideal Profile

F.5 or above with 1 year working experience in Telemarketing or Telesales in insurance product and customer services

Possess valid insurance IIQE I & II

Excellent communication and telemarketing skills

Aggressive and hardworking

Ability to work under pressure and achieve sales target