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Branch Service Executive(Teller) / Customer Relationship Manager / Digital Branch Service Executive / General Banking Manager / Insurance Specialist - Hang Seng Bank (HK)

Hang Seng Bank LimitedHong Kong

12 days ago

Job description

A Career with Hang Seng Bank

Hang Seng ismitted to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities andpetitivepensation packages.

Recruitment Day :

Date : 12 Jul 2025 (Saturday)
Time : 2 : 00pm - 5 : 00pm
Venue : Hang Seng Bank - 15 / F, Head Office Branch, 83 Des Voeux Road Central, Central

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

We are currently seeking high-calibre professionals to join our retail distribution team, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development.

Onsite interviews will be arranged for the below positions on the recruitment day. Visit the corresponding job links to learn more about the job responsibilities and requirements.

Branch Service Executive (Teller) :

Customer Relationship Manager :

Digital Branch Service Executive :

General Banking Manager :

Insurance Sales :

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

Our employees are the most valuable resources in the bank. We aremitted to providing you with the optimal workplace experience. Here is a taste of our offerings :

Attractive basic salary

Healthcare insurance coverage including yourself and your family.

Retirement benefit scheme with employer's contribution

Employee Share Purchase Plan

Work-life balance : 18-30 days paid annual leave plus other categories of leave entitlements birthday, marriage, maternity and paternity, study, volunteer work.

Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price

Recognizable corporate training and development program

Progressive career advancement opportunities

Principal responsibilities

Provide quality customer service to our retail customers in branch network

Proactively identify customer needs and offer appropriate banking services and solutions

Participate in promotional campaigns to acquire new business and strengthen customer loyalty

Maintain awareness of operational risks and adhere to relevant policies and guidelines

Requirements

University degree / Associate degree holders; or HKCEE / HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also wee.

Relevant professional qualification in insurance and investment is an advantage

Strong service and sales orientation, self-motivated with goodmunication skills

Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

Ability to manageplex interactions effectively

Shown strong situation awareness, s trong desire to learn and able to work in Agile environment

Work location will be subject to change and to be decided by Line Management upon joining

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit hangseng / careers / for details.

Job ID 0000KI8K

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Service Service • Hong Kong