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Part Time Customer Service Officer - Wealth and Personal Banking

Part Time Customer Service Officer - Wealth and Personal Banking

HSBC Global Services LimitedMongkok, Kowl, HK
14 days ago
Job description

Principal Responsibilities

  • Provide quality customer service through accurate and efficient counter transactions
  • Meet financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
  • Ensure smooth branch operation and achieving satisfactory audit rating by meeting all control and service requirements
  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies

Qualifications

  • Customer centric mind-set with commitment to deliver quality service
  • Self-motivated and adaptable to a service environment
  • Good interpersonal and communication skills
  • Eager to learn with positive attitude
  • Strong sense of ownership
  • Fluency in Cantonese and English. Mandarin an advantage
  • Hong Kong Certificate of Education Examination of Hong Kong Diploma of Secondary Education holder, or holder of associate degree, higher diploma or degree from a tertiary institution
  • You’ll achieve more at HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited.

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    Customer Service Officer • Mongkok, Kowl, HK

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