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Nurse

Nurse

International SOSHK
21 days ago
Job description

Nurse HK

Overall Purpose

Critical Health Solutions

Service Delivery :

  • Triage incoming cases handling priority
  • Schedule patient calls and ensure that incoming questions or requests efficiently managed.
  • Provide patient advocacy services to ensure optimal outcomes.
  • Utilize database and reference tools to identify top rated doctors, healthcare providers and hospitals.
  • Consolidate suggestions for addition of new specialists to the network provider list
  • Research medical conditions to help patients understand their medical situation.
  • Arrange medical record reviews.
  • Facilitate medical appointments and responses from medical providers.
  • Assist the Physician with administrative documentation. Ensure that case documentation is completed, and that policies and protocols are in place and updated accordingly.
  • Assist as necessary with awareness drives and related presentations regarding the Services.

Medical Liaison and Reporting

  • Collect relevant medical information to produce detailed medical reports that effectively communicate medical progress and information to all types of Eligible Employees and Covered Individuals.
  • Liaise with relevant Treating Medical Officers, Local Medical Officers, and medical departments as appropriate to expedite case management.
  • Liaise with medical departments to effectively communicate relevant medical and logistical information in accordance with the patient requirements.
  • Ensure effective communication with all parties and promote clear understanding with patients, families and medical providers.

    • Skill and knowledge

  • Registered Nurse
  • Experience of working in the acute care clinical setting. Preferably ICU / ER for more than 3 years
  • Able to demonstrate clinical leadership and application of a team focused approach in the clinical setting.
  • Strong Administrator.
  • High degree of customer service skills.
  • The ability to prioritize medical information and produce clinical recommendations for patients.
  • Solid Computer literacy in MS Office Applications and Windows applications.
  • Professional written and verbal communication skills
  • Customer / client focused approach to clinical care.
  • Confidence in clinical decision making.
  • English and Cantonese / Chinese
  • Japanese is a bonus

    • CV collection mail : leo.liao@internationalsos.com

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    Nurse • HK