Nurse HK
Overall Purpose
Critical Health Solutions
Service Delivery :
- Triage incoming cases handling priority
- Schedule patient calls and ensure that incoming questions or requests efficiently managed.
- Provide patient advocacy services to ensure optimal outcomes.
- Utilize database and reference tools to identify top rated doctors, healthcare providers and hospitals.
- Consolidate suggestions for addition of new specialists to the network provider list
- Research medical conditions to help patients understand their medical situation.
- Arrange medical record reviews.
- Facilitate medical appointments and responses from medical providers.
- Assist the Physician with administrative documentation. Ensure that case documentation is completed, and that policies and protocols are in place and updated accordingly.
- Assist as necessary with awareness drives and related presentations regarding the Services.
Medical Liaison and Reporting
Collect relevant medical information to produce detailed medical reports that effectively communicate medical progress and information to all types of Eligible Employees and Covered Individuals.Liaise with relevant Treating Medical Officers, Local Medical Officers, and medical departments as appropriate to expedite case management.Liaise with medical departments to effectively communicate relevant medical and logistical information in accordance with the patient requirements.Ensure effective communication with all parties and promote clear understanding with patients, families and medical providers.Skill and knowledge
Registered NurseExperience of working in the acute care clinical setting. Preferably ICU / ER for more than 3 yearsAble to demonstrate clinical leadership and application of a team focused approach in the clinical setting.Strong Administrator.High degree of customer service skills.The ability to prioritize medical information and produce clinical recommendations for patients.Solid Computer literacy in MS Office Applications and Windows applications.Professional written and verbal communication skillsCustomer / client focused approach to clinical care.Confidence in clinical decision making.English and Cantonese / ChineseJapanese is a bonusCV collection mail : leo.liao@internationalsos.com