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Assistant Manager, Sales Support
AIAAIA Blue Cross, Hong Kong, HK30+ days ago
Job descriptionDegree holder, preferably in business or insurance related disciplines Qualified IIQE, LOMA, ANZIIF(Senior Associate) qualifications or other related professional / insurance status is an advantage Minimum 4-5 years of relevant experience with at least 2 years’ at supervisory level Sound knowledge of the Insurance Ordinance, Code of Conduct for Licensed Insurance Agents & Brokers, Personal Data (Privacy) Ordinance and other relevant regulatory requirements is preferable; A good team player with positive working attitude; Well organized and attentive to details; Self-motivated, willing to take on additional responsibility and work in fast paced environment Excellent analytical, problem solving and interpersonal skills; Excellent command of written and spoken English and Chinese; Proficiency in using Microsoft Word / Excel / PowerPoint and Chinese word processing.
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About the Role
Responsible for providing operational support to distribution channel(s) to ensure smooth execution of the sales processes
Roles and responsibilities
- Support Team Manager to supervise a team to handle the license and registration affairs of insurance intermediaries, to conduct due diligence and maintain effective controls on proper selection of insurance intermediaries in compliance with applicable legal and regulatory requirements
- Assist in reviewing policies & procedures of insurance intermediary administration; support for regular review of Agent / Broker agreements, forms and correspondences
- Initiate CPD Training plan and monitor CPD Compliance reporting of insurance agents; coordinate compliance training / reminders to insurance intermediaries where necessary
- Coordinate various compliance reporting / review within the Division, such as external / internal audit, risk management, credit control and complaint investigation concerning insurance intermediaries
- Support Team Manager to develop and review various internal policies & procedures for uplifting on-going compliance with Group standards
- Provide administration support to Task Force on Intermediary Management as required from time to time
- Assist Team Manager in supervising the sales support operation to cope with distribution channel development within the Division, including promotion campaign management, MIS reporting, insurance intermediaries’ compensation and communication, Super Agent e-Platform enhancement and maintenance, etc.
- Provide on-the job training and coaching to subordinates as required
- Perform any ad-hoc duties as assigned
Minimum Job Requirements :
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Manager Assistant Manager • AIA Blue Cross, Hong Kong, HK