ResponsibilitiesJoin the Fast-Growing BytePlus TeamBytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Successful candidates must be able to commit to a minimum of 3 months full-time. Responsibilities 1. Proactive Customer Relationship Management - Build and maintain strong, long-term relationships with key stakeholders at customer organizations. Serve as the primary point of contact for technical issues and escalations. In addition, identify and recommend solutions to address customers' evolving needs and challenges. 2. Technical Guidance and Support - Provide expert guidance on solution architecture, best practices, and optimization strategies. Assist customers in designing, deploying, and troubleshooting complex cloud environments. Also conduct regular workshops and trainings, technical reviews and health checks to ensure optimal performance. 3. Project Management & Ownership - Collaborate with customers to plan and execute migration, deployment, and expansion projects. Monitor project progress and provide regular updates to stakeholders. Take ownership of the projects for on-time delivery. 4. Thought leadership - Stay up-to-date with the latest cloud and AI / ML technologies and industry trends. Contribute to the development of best practices, industry insight articles, and technical documentation.QualificationsMinimum qualifications : - Final year or undergraduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline. Preferred qualifications : - Self driven, thrive in ambiguity and result oriented By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here : If you have any questions,
Solution Architect • Hong Kong, CH