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Service Officer

CitiHong Kong

18 days ago

Job description

Responsibilities

To receive, review and process the applications received via remote channels to ensure all required documentation isplete, accurate and the bank / investment account can be opened
To conduct service calls to assist customers (if necessary) inpleting the online applications to maximize the business opportunities
To handle inbound enquiries from prospects relating to remote account opening application, provide guidance on application requirements and processes
To coordinate with branches on bank account opening appointments

Qualifications :

Relevant experience

High School diploma or equivalent

Proficient in Microsoft Office

Ability to work occasional weekends to support sanity test

Demonstrated analytical skills and able to work in a team

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Operations - Core

Job Family : Operations Support

Time Type : Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi's EEO Policy Statement and the Know Your Rights poster.

Job ID 25863781

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Officer • Hong Kong