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Service Officer

Service Officer

CitiHong Kong
18 days ago
Job description

Responsibilities

  • To receive, review and process the applications received via remote channels to ensure all required documentation isplete, accurate and the bank / investment account can be opened
  • To conduct service calls to assist customers (if necessary) inpleting the online applications to maximize the business opportunities
  • To handle inbound enquiries from prospects relating to remote account opening application, provide guidance on application requirements and processes
  • To coordinate with branches on bank account opening appointments

Qualifications :

  • Relevant experience
  • High School diploma or equivalent
  • Proficient in Microsoft Office
  • Ability to work occasional weekends to support sanity test
  • Demonstrated analytical skills and able to work in a team
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Job Family Group : Operations - Core

    Job Family : Operations Support

    Time Type : Full time

    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable amodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi .

    View Citi's EEO Policy Statement and the Know Your Rights poster.

    Job ID 25863781

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    Officer • Hong Kong