Talent.com
This job offer is not available in your country.
Senior Customer Due Diligence Officer

Senior Customer Due Diligence Officer

The Hong Kong Jockey ClubHong Kong
30+ days ago
Job description

The Job

The job holder is responsible for performing Customer Due Diligence (CDD) activities and co-ordinating the Know Your Customers (KYC) / Anti-Money Laundering (AML) efforts across the Club.

You will :

  • Conducts desktop information search from open sources for customer profiling and prepare the customer profile reports for management review and endorsement
  • Coordinates with Customer Care, segment teams and Security and Integrity team (S&I) on the joint operations in Source of Wealth Inquiry and Customer Due Diligence check exercise
  • Follows up the cases identified from the monthly exercises of ‘Account Closure due to accounts not used for betting purposes’ and ‘Referrals of Accounts from S&I’ and ‘Account Balance exceeding threshold limit’, etc.
  • Establishes and maintain Standard Operation Procedures (SoP) on Customer Due Diligence; recommends processes improvement and enhance the effectiveness and efficiency from time to time.
  • Explores using data visualization and insights to improve the productivity and effectiveness in identifying suspicious accounts / transactions for CDD purposes
  • Acts as the Point-of-Contact of CDD for the division and supports planning, implementation and monitoring the execution of the AML measures within the Division
  • Undertakes other duties as assigned by Line Manager

About You

You should have :

  • A Bachelor degree with preferably 5 years' experience
  • Experience in formal due diligence analysis and strong customer communication is a must.
  • Ability to manage customer reactions during the due diligence process is a must.
  • Relevant professional qualification is a plus AAMLP / ACAMS certification)
  • Strong analytical background.
  • Self-motivated and able to work independently.
  • Good communication skills in both written and verbal Chinese and English.
  • Strong understanding of Anti-Money Laundering (AML) regulations, Customer Due Diligence (CDD) and Know Your Customer (KYC) best practices.
  • Working knowledge of analytical tools, Excel, SQL tools.
    • Create a job alert for this search

    Senior Due Diligence • Hong Kong